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We strive to make each customer's shopping experience a pleasurable one and provide you the service you deserve before and after the sale. Please let us know about your experience with ExploreUSA.
First RV, very happy with the initial experience!Like most: Floorplan and features. It has a deep slide out creating a comfortable living space. Plenty of room for 4 adults to sleep comfortably (and more to sleep if they are OK with recliners and/or convertible dinette. Queen is a real queen size with more room past the feet! Didn't realize that the theater chairs had massage AND heat! - Darold from Austin, TX
Service Department: Professional, Friendly, and PunctualAfter reading many on-line reviews about the poor quality of service and length of time to get your rig serviced, we were expecting the worst when we began our search to have our rig serviced.
My first call was to a local camping store who could not schedule us for about a month!
Then I called ExploreUSA in Seguin, TX. Chris Llanes and his Service team at ExploreUSA were just the opposite; Professional, Friendly, and Punctual! We could not be more pleased with how we were treated and how Chris was able to work us in so we could get the rig ready for our next trip. He was able to schedule us for the next day and completed the job later that same day.
We also opted to buy a new set of MorRyde stairs (for our older dog). Chris and Aaron in the Parts Dept went ahead and ordered both the 3 and 4 step versions to see how each would fit/look; they definitely went above and beyond the call of duty! This store is now my “Go To” store to have my RV serviced. Thanks guys! - John from Selma, TX
"Down to earth sales staff and service department".We pretty much knew what we wanted, Brandon listened to what we wanted, asked a few questioned, and showed us only what we requested, and in short order was filling out the paper work with the GM, Tracy. He to was most helpful, and promptly had us approved. Service Manager and tech equally knowledgable and people persons. A VERY PLEASANT BUYING EXPERIENCE!! - Ron/Mary from Canton, TX
Just right for usLike most: Pulls great easy to park - Jeff from Fruitvale, TX
Good lookingLike most: Interior comfort - Gregory
Enjoyable RVLike most: Auto leveling, living room area and control center. - Carolyn
Perfect for two.Like most: Size and look. - Janel
RV carhaulerLike most: The fact that it is new. WE always bought used. - Tere from SAN ANTONIO, TX
Great Trailer! Great Deal!Like most: The quality of the workmanship that went into putting it together. - John
Got stress, overworked, bored, get an RV!!!!Like most: Absolutely everything! Not too big but plenty of room, even for an extra family who decides to drop by, we aren't crowded at all. Should have bought an RV years ago! - Joye from Midland, TX
Haven't been able to use it yetLike most: That its still new lol, haven't had a chance to take it out yet. - James